Privacy Notice

Your privacy is very important to us. Please review the following to better understand our practices, the way your information is collected, and how it will be used. The Area Agency on Aging of Central Texas (AAACT) is committed to both client and family caregiver confidentiality.


Our Commitment to Privacy


We understand the specific security concerns regarding any information you might provide while visiting or accessing AAACT services. Please be sure our commitment to confidentiality extends to our Internet visitors as well.


The Information We Collect


This notice applies to all information collected or submitted to the AAACT. You may be asked to provide personal information about yourself and/or an older relative or friend regarding services, possible referral for services, or to access AAACT services. Any and all information collected is kept confidential; it will never be shared with other parties and is only used by our staff to process your request for assistance.


The Way We Use Information


All the information you provide to interact with AAACT staff is kept confidential. We do not distribute or sell information provided to us by our clients or consumers. We use non-identifying information and aggregate information to help us better meet our reporting requirements to the Texas Department of Aging & Disability Services, the U.S. Administration on Aging, or other funding entity.


How You Can Access or Correct Your Information


You can access all your personally identifiable information we collect and maintain on file by contacting the AAACT. We use this procedure to safeguard your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.